Five Cases. One next decision.
See how work moves across Cases: where people are needed, what outcomes the evidence supports, and what to improve or run next.
Need AI capacity? Try a CaseAlready using agents? See OperationsBoth paths lead here. Replay connects the evidence inside each Case to an operating view across Cases—and a decision about what to run next. 5distinct synthetic Cases
1accepted synthetic disposition
1unrun Case
Unknowndisputed payment recovery
Manually prepared examples of the same $400 dispute contract at different stopping points. Four contract fixtures; one recorded live synthetic pilot with a human correction. This is not a five-customer performance study.
Want to explore this on your work?
Start with a conversation about five completed payment exceptions. We’ll agree scope and evidence handling before you share records.
Discuss your five CasesUnrunRecorded contract fixture · no live model
What is needed
Arrival proof; investigation has not run
Mae · operator
Contributions
0 recorded model dispatches · 0 fixture dispatches · 0 human contribution events · 0 evidence reviews · 0 corrections
Verified result
No verified business result.
Payment unknown. Full closure denied.
See supporting evidenceExpected business outcome
Request missing arrival proof before proposing a disposition. Under the arrival term, 14:43 precedes 15:00; unloading at 15:27 does not decide lateness. Separate review, observation and acceptance. Disputed payment unknown; full closure denied.
Waiting for arrival proofRecorded contract fixture · no live model
What is needed
Sara's committed reply
Sara · evidence owner
Contributions
0 recorded model dispatches · 1 fixture dispatches · 2 human contribution events · 0 evidence reviews · 0 corrections
Verified result
No verified business result.
Payment unknown. Full closure denied.
See supporting evidenceExpected business outcome
Request missing arrival proof before proposing a disposition. Under the arrival term, 14:43 precedes 15:00; unloading at 15:27 does not decide lateness. Separate review, observation and acceptance. Disputed payment unknown; full closure denied.
Needs business authorityRecorded contract fixture · no live model
What is needed
Alex's exact proposal decision
Alex · approver
Contributions
0 recorded model dispatches · 1 fixture dispatches · 3 human contribution events · 1 evidence reviews · 0 corrections
Verified result
No verified business result.
Payment unknown. Full closure denied.
See supporting evidenceExpected business outcome
Request missing arrival proof before proposing a disposition. Under the arrival term, 14:43 precedes 15:00; unloading at 15:27 does not decide lateness. Separate review, observation and acceptance. Disputed payment unknown; full closure denied.
Source check unresolvedRecorded contract fixture · no live model
What is needed
Reliable independent source observation
Independent verifier
Contributions
0 recorded model dispatches · 0 fixture dispatches · 3 human contribution events · 0 evidence reviews · 0 corrections
Verified result
No verified business result.
Payment unknown. Full closure denied.
See supporting evidenceExpected business outcome
Request missing arrival proof before proposing a disposition. Under the arrival term, 14:43 precedes 15:00; unloading at 15:27 does not decide lateness. Separate review, observation and acceptance. Disputed payment unknown; full closure denied.
Synthetic disposition acceptedRecorded Hermes work + attributed human correction
What is needed
Independent payment evidence and wider Case obligations
Alex · payment follow-up
Contributions
2 recorded model dispatches · 0 fixture dispatches · 3 human contribution events · 2 evidence reviews · 1 corrections
Verified result
Accepted no-adjustment disposition; independent synthetic observation retained.
Payment unknown. Full closure denied.
See supporting evidenceExpected business outcome
Request missing arrival proof before proposing a disposition. Under the arrival term, 14:43 precedes 15:00; unloading at 15:27 does not decide lateness. Separate review, observation and acceptance. Disputed payment unknown; full closure denied.
ALLOCATION / OPERATOR DECISION
Where the Cases needed people
Use the Case records together to understand what held up progress, which human contributions were needed, and what the evidence supports changing next.
Elapsed waits are bounded by the recorded snapshots. They are not active human effort or labor saved.
Usage, effort and comparisons| Case | Physical model requests | Recorded tokens | Human effort / cost / baseline |
|---|
| 01 · Ready for investigation | 0 primary + 0 summary | Unknown | Unknown / unknown / unavailable |
| 02 · Sara has committed | 0 primary + 0 summary | Unknown | Unknown / unknown / unavailable |
| 03 · Alex must decide | 0 primary + 0 summary | Unknown | Unknown / unknown / unavailable |
| 04 · Source observation unavailable | 0 primary + 0 summary | Unknown | Unknown / unknown / unavailable |
| 05 · Human correction changed the proposal | 2 primary + 0 summary | 5,675 | Unknown / unknown / unavailable |
Only Case 05 has measured live-model token usage. Those calls occurred in the earlier pilot; opening Replay makes zero new model calls. Fixture dispatches are not model requests. Subscription cost allocation, all human effort and comparable baseline remain unknown.
One evidence-backed next step
Choose what to change or run next. This records your recommendation; it grants no permission to run agents or take business action.
Bring your own five Cases, privately
Start with a conversation about five completed payment exceptions. We agree scope and evidence handling before you share records. This public sample accepts no customer documents.
Discuss your five CasesSaved sample work uses this browser’s private session. Clearing its cookie loses access to that session. Do not enter customer information. No model, payment, business-message or deployment action is available here.
